What is FIO and how it can help me?

FIO is a one-stop platform exclusively for professionals to maximize their sales and digital presence in fashion, lifestyle and luxury! FIO helps you build your brand identity on its platform. Our platform will help you showcase your products / collections to buyers (B2B) and consumers (B2C) in a much better and easier way. We will also help you promote your products and emerge as a stronger brand through our events and other marketing initiatives.

How can I use FIO?

FIO is a digital platform to benefit its members in multiple ways. Simply, create a digital profile (invitation-based), upload your products and connect with the shoppers, buyers, exporters, retailers, stores, influencers and industry experts across the globe.

IS FIO for everyone? What is special about FIO?

FIO is for fashion and design professionals only. If you are a fashion and design professional, you can create your profile on FIO. Your profile will be checked and approved by the FIO team. Only verified user will receive access to use FIO. We don't allow and screen all spam or fake accounts on FIO. We want to keep it clean for all our members.

How can I have my Digital Showroom on FIO?

Digital Showroom on FIO is provided to a member only on invitation or selection basis. To get the Digital Showroom on FIO, write to us and send your latest lookbook at info@fio.world. Our team will get in touch with you.

I can't see my profile on FIO. What should I do?

Please check your registered email (inbox and spam folders) for a verification mail from FIO. Verify the link sent to you to complete your registration process. If you haven't received any verification mail from us, please write to us at info@fio.world

I bought a product on FIO Store. What about your shipping and delivery?

Thanks for purchasing the product on FIO and supporting our members. You may go through our shipping and delivery terms by clicking on this link. 

I bought a product on FIO Store. How may I return or exchange it?

We understand your concern and would be glad to help you. To know more about how you may return, exchange or cancel your order on FIO, please click here.

How do I avail discount coupons, gift cards or credit points on FIO Store?

Great, so you got exclusive rewards, gift or credit points on FIO Store. To know more about how you may avail discount coupons, gift cards or credit points on FIO Store, please click here and enjoy your shopping! If you still have any queries or issues, please contact us.

How may I contribute to the FIO community?

It's great to know that you want to grow our community. You may may now show your talent to the outside world. Send us your blog articles, podcasts or 59 seconds videos to be published on the FIO platform at info@fio.world. Together, let’s grow our community!

What are the key guidelines to showcase my talent at FIO community?

You  may follow these key guidelines:

– Content concept: fashion and design only

– Original content is must

– Mention source for music

– Keep it simple and creative

– 500-700 words limit for blog

– Max 59 secs video

– Max 15 mins podcast

I want to participate in your event. When is your next event?

We have our own conceptualized events as well partnered with events across the globe. To view our list of upcoming events, please click on this link.